Residential Renovation

Specific Needs

Confidentiality

This policy applies to the website: ESPÉ
Date of last update: June 16, 2023

Respecting your privacy is of the utmost importance to ESPÉ, which is responsible for this website.
The purpose of this privacy policy is to explain to you:
How your personal information is collected and processed. Personal information includes any information that can identify you. This includes your first and last name, age, postal address, email address, location, and IP address;
What your rights are regarding this information;
Who is responsible for processing the personal information collected and processed;
To whom this information is transmitted;
Possibly, the website’s policy regarding cookies.

This privacy policy supplements the General Terms of Use, which you can consult at the following address:
https://espemtl.com/about/conditions-usage/

1. COLLECTION OF PERSONAL INFORMATION

We collect the following personal information:

Last Name
First Name
Mailing Address
Postal Code
Email Address
Telephone Number

The personal information we collect is collected through the methods described below, in the Forms and Methods of Collection sections and the following sections.

2. FORMS AND METHODS OF COLLECTION

Your personal information is collected through the following methods:

Website registration form
We use the information collected for the following purposes:
Information/Promotional offers
Statistics
Contact
Website management

3. INTERACTIVITY

Your personal information is also collected through the interactivity that may occur between you and our website. This information is collected through the following means:

Forum or chat area
Correspondence
We use the information collected for the following purposes:
Statistics
Contact
Website management

4. LOG FILES AND COOKIES

We collect certain information through log files and cookies. These files allow us to process statistics and traffic information, facilitate navigation, and improve the service for your convenience.

a) Description of the cookies used by the site
This mainly concerns the following information:

Pages visited and requests
Time and day of connection
User origin and any other information from the form previously completed by the user

The use of such files allows us to achieve the following objectives:

Improving service and personalized welcome
Statistical studies
Promotional purposes and SEO

b) Opposition to the use of cookies by the site
You can object to the storage of these cookies by configuring your browser software.
If you decide to disable cookies, you can then continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered as our fault.

5. SHARING OF PERSONAL INFORMATION

Personal information collected by the site is not transmitted to any third party and is only processed by us.

6. DURATION OF STORAGE OF PERSONAL INFORMATION

The person responsible for processing personal information will keep all personal information collected in its website’s computer systems under reasonable security conditions for a period of 10 years.

7. HOSTING OF PERSONAL INFORMATION

Our website is hosted by Digitad, whose head office is located at the following address:
5605 Avenue de Gaspé, Suite 703, Montreal, QC H2T 2A4

The host can be contacted at the following telephone number: (438) 803-0038.
The information we collect and process is hosted and processed exclusively in Canada.

8. PERSONAL DATA CONTROLLER

a) The person responsible for processing personal information
The person responsible for processing personal information is Valérie Perreault. She can be contacted as follows:
By telephone at (514) 821-8146, from 9 a.m. to 5 p.m., Monday to Friday.
The person responsible for processing personal information is responsible for determining the purposes and means used for processing personal information.

b) Obligations of the person responsible for processing personal information
The person responsible for processing personal information undertakes to protect the personal information collected, not to share it with third parties without your prior knowledge, and to respect the purposes for which the information was collected.
Furthermore, the person responsible for processing personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this would entail disproportionate formalities, costs, or procedures for the person responsible for processing personal information. In the event that the integrity, confidentiality or security of your personal information is compromised, the data controller undertakes to inform you by any means.

9. RIGHT OF OPPOSITION AND WITHDRAWAL

You have the right to object to the processing of your personal information by the website (“right to object”). You also have the right to request that your personal information no longer be included, for example, on a mailing list (“right to opt out”).
To object to the processing of your personal information or request the removal of your personal information, you must follow the following procedure:

The user must submit a request to limit the processing of their personal information to the data controller by sending an email to the following address: info@espemtl.com

10. RIGHT OF ACCESS, RECTIFICATION AND DELETION

You can view, update, modify or request the deletion of information concerning you, by following the procedure set out below:L’utilisateur doit envoyer un courriel au responsable du traitement des renseignements personnels, en précisant l’objet de sa demande et en utilisant l’adresse courriel de contact du responsable.

11. CONDITIONS FOR MODIFICATION OF THE PRIVACY POLICY

This privacy policy can be viewed at any time at the following address:
https://espemtl.com/about/privacy-policy/
We reserve the right to modify it to ensure its compliance with applicable law.
Therefore, you are encouraged to regularly review this privacy policy to stay informed of the latest changes.

12. ACCEPTANCE OF THE PRIVACY POLICY

By browsing the site, you certify that you have read and understood this privacy policy and accept its terms, particularly with regard to the collection and processing of your personal information, as well as the use of cookies.

13. LEGISLATION

We are committed to complying with the legislative provisions set out in:
Act respecting the protection of personal information in the private sector, CQLR c. P-39.1; and/or

Personal Information Protection and Electronic Documents Act, SC 2000, c. 5.

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